Together with our Platinum and Gold partners, we are excited to announce the formation of a dedicated group to plan the topics and sessions for the 2024 Summit. This year, we are introducing an Innovation Corner to explore the future of retail.
November 13 - 14
The summit for retail excellence in the Nordics
Agenda for 2024 TBA
An agenda focusing on groundbreaking retail innovations, global payment optimization, customer engagement strategies, and the role of AI is currently being planned. Full details will be announced soon.
Theme on the 22nd
Embark on a journey into the visionary landscape of the Nordic retail community, where we explore their aspirations and unveil a strategic approach to conquering the challenges inherent in achieving retail excellence.
Join us as retail leaders share insights into the focal points that occupy their thoughts during the late hours, and the boundless curiosity that propels during the morning, eagerly anticipating what tomorrow holds in the dynamic world of retail. Get ready for an immersive experience that delves into the heart of retail innovation and leadership.
Theme on the 23rd
Immerse yourself in the insights and connections gained from engaging with thought leaders and peers within the Nordic retail community. As we transition from absorbing knowledge to actionable strategies, we'll systematically break down challenges into discussions that chart our course forward.
Join us in exploring the trains leaving the station, and those poised for departure. By the end of this day, expect to walk away with a crystal-clear perspective on the definitive path forward. Let's navigate the future of retail together!
November 22, 2023
Day 1
Heading 5
Grand opening of the nordic expo
10:00 - 10:30
Heading 5
From loyalty to customer how do we win
10:30 - 11:00
Heading 5
Registration at Scandic Nordic in Malmö
11:00 - 11:30
Agenda 2023
November 22 - 23 -Malmö, Sweden
9:00
Registration
Registration at Clarion Hotel Malmö
Registration
60
10:00
Iren Tranvåg
Speech
Opening speech by Nordic Initiative
Grand opening and Context
10
10:10
Chris Skinner
Keynote Speaker
Elaborating copernicus commerce
Grand opening and Context
20 (+5)
10:35
Christoffer Sundby, Håvard Hovdahl
Keynote Speaker
Next generation loyalty
Grand opening and Context
40
11:15
Short break
30 minute break
Break
30
11:45
Ann Kirstine Havsteen
Keynote Speaker
Loyalty and how to drive personalization
Grand opening and Context
20
12:05
Networking lunch
Networking Lunch
Lunch
85
13:30
Magdalena Rohdin Hurtig
Keynote Speaker
SAS EuroBonus a nordic flagship
The big thoughts
20 (+5)
13:55
Chang Choo
Keynote Speaker
Disruptive innovation
The big thoughts
20
14:15
Short break
30 minute break
Break
30
14:45
Yuriy Kostenko
Keynote Speaker
Trends reshaping Nordic markets and the global scene
Crystal bowl through a retail lense
20 (+5)
15:10
Kai Lindstrøm, Kristian Bjørseth, Birgitta Söderlund Rietz, Jarle Hammerstad, Chris Skinner
Panel dialogue
Charting the course of Nordic retail payment
Crystal bowl through a retail lense
25 (+5)
15:40
Patrik Odstam
Keynote Speaker
The Espresso House Story
Crystal bowl through a retail lense
30 (+5)
16:00
Chris Skinner, Iren Tranvåg
Closing remarks
Closing remarks
Closing remarks
20
19:00
Summit dinner
Wonderful networking summit dinner
Dinner
240
November 23rd
Day 2
10:00 - 10:30
Grand opening of the nordic expo
Heading 5
10:30 - 11:00
From loyalty to customer how do we win
Heading 5
11:00 - 11:30
Registration at Scandic Nordic in Malmö
Heading 5
Five planned sessions.
Top industry leaders will come together to discuss the future of retail and payments. The event will focus on emerging innovations, optimizing global transactions, and strategies for building stronger customer connections. Additionally, we'll explore the importance of a culture that embraces failure and the transformative role of AI in retail. This is a must-attend event for those looking to stay ahead in a rapidly evolving industry.
The shopping experience of the future
Enhancing Global Payment Performance
How to increase customer engagement
Failing forward, do we have a culture for failing?
