Together with our Platinum and Gold partners, we are excited to announce the formation of a dedicated group to plan the topics and sessions for the 2024 Summit. This year, we are introducing an Innovation Corner to explore the future of retail.
November 13 - 14
The summit for retail excellence in the Nordics
November 22, 2023
Day 1
Heading 5
Grand opening of the nordic expo
10:00 - 10:30
Heading 5
From loyalty to customer how do we win
10:30 - 11:00
Heading 5
Registration at Scandic Nordic in Malmö
11:00 - 11:30
Agenda 2023
November 22 - 23 -Malmö, Sweden
9:00
Registration
Registration at Clarion Hotel Malmö
Registration
60
10:00
Iren Tranvåg
Speech
Opening speech by Nordic Initiative
Grand opening and Context
10
10:10
Chris Skinner
Keynote Speaker
Elaborating copernicus commerce
Grand opening and Context
20 (+5)
10:35
Christoffer Sundby, Håvard Hovdahl
Keynote Speaker
Next generation loyalty
Grand opening and Context
40
11:15
Short break
30 minute break
Break
30
11:45
Ann Kirstine Havsteen
Keynote Speaker
Loyalty and how to drive personalization
Grand opening and Context
20
12:05
Networking lunch
Networking Lunch
Lunch
85
13:30
Magdalena Rohdin Hurtig
Keynote Speaker
SAS EuroBonus a nordic flagship
The big thoughts
20 (+5)
13:55
Chang Choo
Keynote Speaker
Disruptive innovation
The big thoughts
20
14:15
Short break
30 minute break
Break
30
14:45
Yuriy Kostenko
Keynote Speaker
Trends reshaping Nordic markets and the global scene
Crystal bowl through a retail lense
20 (+5)
15:10
Kai Lindstrøm, Kristian Bjørseth, Birgitta Söderlund Rietz, Jarle Hammerstad, Chris Skinner
Panel dialogue
Charting the course of Nordic retail payment
Crystal bowl through a retail lense
25 (+5)
15:40
Patrik Odstam
Keynote Speaker
The Espresso House Story
Crystal bowl through a retail lense
30 (+5)
16:00
Chris Skinner, Iren Tranvåg
Closing remarks
Closing remarks
Closing remarks
20
19:00
Summit dinner
Wonderful networking summit dinner
Dinner
240
November 23rd
Day 2
10:00 - 10:30
Grand opening of the nordic expo
Heading 5
10:30 - 11:00
From loyalty to customer how do we win
Heading 5
11:00 - 11:30
Registration at Scandic Nordic in Malmö
